Tickets are valid only for the specified travel date.
Tickets become invalid after the scheduled travel date unless extended due to maintenance.
2.Rescheduling due to Maintenance:
In the event of maintenance, your booking may be extended to the next available date.
Notification will be sent via email or SMS in such cases.
3.Ride Timings:
The ropeway operates daily from 9:30 AM until sunset.
Sunset timings vary based on weather conditions.
4.Child Policy:
Children under 3 years can ride for free.
Children aged 3 to 12 years will be charged. Please refer to the Ticket Rates for further details.
5.Ticket Issuance:
Tickets must be purchased in advance, either online or at the designated ticket counter.
Tickets are non-transferable and non-refundable except in the event of maintenance or operational issues.
6.Identification:
Passengers may be required to show valid identification at the time of boarding.
The name on the ticket must match the identification presented.
7.Safety Regulations:
All passengers must follow safety instructions provided by the ropeway staff.
Passengers are required to remain seated during the ride and should not attempt to open doors or tamper with safety equipment.
In the event of adverse weather conditions, the management reserves the right to halt operations for safety reasons.
8.Luggage and Personal Belongings:
Passengers are advised to travel light. Large luggage items may not be allowed on the ropeway.
The management is not responsible for any loss, damage, or theft of personal belongings.
9.Health & Fitness:
Passengers with medical conditions such as heart issues, vertigo, or other health concerns should consult a doctor before using the ropeway.
Pregnant women and individuals with mobility issues are advised to consider the safety implications before using the service.
10.Behavior and Conduct:
Any unruly or inappropriate behavior will result in immediate removal from the premises without a refund.
Passengers are required to respect the property and staff.
11.Liability:
The management is not liable for any injury, loss, or damage sustained during the use of the ropeway, except in cases of gross negligence or willful misconduct.
12.Environmental Responsibility:
Passengers are requested to avoid littering and to dispose of waste in designated bins to maintain the cleanliness of the ropeway and surrounding areas.
